We’ve all been there. As much as we like buying merchandise or receiving gifts, sometimes the product we now have in our hands just isn’t a good fit and we are forced to return it. There could be a number of reasons why; maybe it’s the wrong color (“But it said seaweed green!”) or the wrong size (things seem to run smaller these days, don’t they?) Maybe it didn’t perform as expected (your diet smoothie that didn’t deliver on the instant 50 lb weight loss it promised) or perhaps it was damaged when it arrived. Let’s look a little closer at that last one…
Returns due to shipping damage can be one of the most frustrating occurrences – enough to keep you awake at night. You’ve developed a great product, you’ve marketed and sold the product, and, finally, it was shipped; shipped in a carefully constructed package – one that your design team engineered and assured you the product would arrive in one piece in. But when it doesn’t, the return on that product will be costly, both in time and funds (not to mention Zzzzz’s).
Not to worry! At Plymouth Foam, we have your solution in times like these. Our design team has years of experience and connections in the industry to develop an effective, protective package for your product. We developed just that for appliances sold by one of our customers (you wouldn’t want that brand-new, stainless steel refrigerator to arrive damaged we’ll bet). Or perhaps your product has protective packaging, but it’s the wrong design. Both can cause a higher cost in manufacturing, and we want to help you keep that money in your pocket where it belongs. See for yourself from a current customer just exactly how helpful we are:
We had been experiencing ongoing damage to our glass pane doors. We invited Plymouth Foam in for the first time to look at our product and see the damage. Within a week they had re-designed our packaging and come up with an effective and low cost solution. They earned our business.”
– Dean Amacher, CMG Mirror and Glass – http://prestigecmg.com/
Returns are inevitable. But if your company deals with a lot of returns due to shipping damage, we have the means to reduce or eliminate those unnecessary costs. The solution doesn’t even need to be foam. We also offer soft foam, molded pulp or even adhering a piece of soft foam to corrugated edge protector. Also, instead of a loose fill, it can be glued together. Basically, we do whatever it takes to bundle your product up and keep it from coming back. Oh yeah, and to keep you sleeping like a baby at night.